by Anna Brice, Pinnacle Peak Marketing | May 30, 2011 | Branding, Marketing
I have spoken much about great customer service because I believe it should be part of every company’s marketing plan and I think it needs to be a priority, much more than it is for many, many companies. There are very high-profile companies that DO make it a priority...
by Anna Brice, Pinnacle Peak Marketing | Jan 6, 2011 | Branding, Marketing
I am not making a New Year’s resolution. They are too easy to break. I am taking the attitude—Just do…Don’t “resolve” to do. Customer Service is so vitally important to your business and GREAT customer service is at the top of my list for 2011. I am still...
by Anna Brice, Pinnacle Peak Marketing | Jul 16, 2010 | Branding, Marketing
As stated in this article by Entrepreneur, taking great care of your customers is always a worthwhile policy. Customer Service may not be considered a facet of marketing by many people. But in my opinion, GREAT customer service should be an important element of every...
by Anna Brice, Pinnacle Peak Marketing | Mar 28, 2010 | Branding, Marketing
I never really thought this should be a revelation to companies in business. It seems like such a no-brainer to me. But apparently this is a concept that many companies are not familiar with. Customer Service is very important. Specifically, good customer service is...
