by Anna Brice, Pinnacle Peak Marketing | May 18, 2011 | Branding, Marketing
…Unfortunately, on Monday night a couple of nights ago, I did not have a great customer experience and wanted to tell you about it. I went to a Full Service Car Wash/Gas Station establishment in North Scottsdale on Monday evening. I go to this place of business...
by Anna Brice, Pinnacle Peak Marketing | Jan 20, 2011 | Branding, Marketing
I always love checking out the list of Top 100 Companies to work for. It’s extremely interesting to see what these companies do for their employees and how important their corporate culture is to them. Imagine the productivity and the dedication of the employees...
by Anna Brice, Pinnacle Peak Marketing | Oct 18, 2010 | Branding, Marketing, Social Networking
I came across this blog post from Greg Sterling, on his blog called Screenwerk. He talks about marketing and customer service being “joined at the hip”. I have spoken about this before as I am a firm believer that customer service should be an element of...
