by Anna Brice, Pinnacle Peak Marketing | Oct 18, 2010 | Branding, Marketing, Social Networking
I came across this blog post from Greg Sterling, on his blog called Screenwerk. He talks about marketing and customer service being “joined at the hip”. I have spoken about this before as I am a firm believer that customer service should be an element of...
by Anna Brice, Pinnacle Peak Marketing | Mar 28, 2010 | Branding, Marketing
I never really thought this should be a revelation to companies in business. It seems like such a no-brainer to me. But apparently this is a concept that many companies are not familiar with. Customer Service is very important. Specifically, good customer service is...